Grounded in research
Early discovery work on the Mexican market, and subsequent markets such as South Africa and Brazil, identified smart architectural patterns that could help to mitigate risks and dependencies of a multi-market rollout. Discovery also provided insights that identified the specific needs of female users and their impact on health outcomes.
An agile platform
Removing cross-cloud complexity also assisted us in optimising the project for speed-to-market, ensuring that the platform was not restricted as it entered different geographic markets. We also followed a loosely coupled architecture approach to the requirements and integrations needed for each market, ensuring that we facilitated ongoing change and scaling.
Open Source EMR
We also developed an EMR (Electronic Medical Record), a central component of the system, by reconfiguring an Open Source EMR and building ancillary systems around it. While more challenging to configure, Open Source offered a more cost-effective and commercially sustainable solution for the client.
A holistic experience
Our final solution offered an integrated suite of apps that catered for the specific needs of patients, clinicians and practice managers, resulting in clinicians reaching more patients and empowering patients to track symptoms, share information with their physicians and make payments.