Category: Experience Design

  • 6 Ways to prepare the Ground for Change in Transforming your Digital Customer Experience

    According to a 2018 World Economic Forum report by Bain & Company, only 1% of $1.2 trillion digital transformation investments will achieve their set targets. Why is that? If companies have decided that customers are in the driving seat and that delivering a superlative digital customer experience (CX) is paramount, then surely all obstacles to…

    Colm Harte
  • Let’s make systemic software failures a thing of the past!

    Much has been written about the well-known car rental company that has sued a prominent global systems integrator for $32 million. This comes after a core website overhaul – a critical part of the company’s digital strategy – went sour. Sadly, this kind of systemic failure is one we see replicated many times in the…

    Damian Beresford
  • Our 5-step Design Journey

      You can also download our e-book, listen to our latest podcast on achieving optimum digital CX design or visit some of the related blog posts here

    NearForm
    Agile, Experience Design, UI UX, Video | 18th June 2019
  • Podcast: Different Perspectives with NearForm Smart CX – New Thinking for the Digital Customer Experience

    

    NearForm
  • Antoine-Marin-NearForm

    Virtual Coffee With NearForm Senior Product Designer, Antoine Marin

          Antoine Marin is based in Kilkenny, Ireland and is working on a range of client engagements across the globe. We began our discussion talking about drone technology, where he’s been focusing much of his time lately. What is your area of speciality? As part of the product team, I facilitate workshops to...
    Virtual Coffee
  • Does your Digital Customer Experience need more than a lick of paint?

    Companies who obsess about delivering a superb customer experience – frictionless digital services included – are best equipped to drive loyalty and win lifelong brand advocates. But where should a company begin when they realize they have a customer experience problem? We have first-hand experience in helping many leading global brands make that step-change and…

  • Virtual coffee with NearForm Senior Product Designer, Kevin Devine

    Kevin Devine is part of the design team at NearForm who creates digital solutions for clients in industries ranging from retail to travel to financial services.

    Virtual Coffee
  • Taming the data beast for better Digital CX

    Taming the data beast for better Digital CX: one step at a time

    Data is key to unlocking digital exceptional customer experience yet enterprises face an unprecedented data sprawl which challenges them to find meaning in the mess. To avoid the common pitfalls around data management and presentation, enterprises must break down their silos and build enduring, scalable solutions that let businesses make sense of their information now…

  • Sharing Media in Progressive Web Apps

    Sharing Media in Progressive Web Apps

    What are Progressive Web Apps (PWAs)? With the widespread adoption of HTML5 standards, the lines between native and web applications are becoming more blurry. Now, increasing native features have become available for the browsers, making it difficult to decide whether to build a native or web application. Here at NearForm we love pushing the boundaries…

    Arthur Daschevici
  • Product Design in Modern Application Development

    The Five Ws of Product Design in Modern Application Development

    It’s been a few weeks since I started as a product designer for NearForm and I feel super lucky and humbled to share the same space with a group of amazing and talented designers as well as the talent of all the NearFormers—I know, it sounds much better than being a Googler, doesn’t it ?…

    Ivan Frantar
    Agile, Experience Design, Innovation, UI UX | 12th October 2018
  • Top