Category: Digital Transformation

  • How to succeed with Digital Innovation

    Making digital innovation a core competency is key to any enterprise’s survival and growth in the modern era; digital and analytics are more and more key to any enterprise strategy. A systemic culture of organic innovation is a key part of making innovation succeed. We caught up with NearForm Technical Director Damian Beresford, whose presentation…

    Damian Beresford
  • Does your Digital Customer Experience need more than a lick of paint?

    Companies who obsess about delivering a superb customer experience – frictionless digital services included – are best equipped to drive loyalty and win lifelong brand advocates. But where should a company begin when they realize they have a customer experience problem? We have first-hand experience in helping many leading global brands make that step-change and…

  • Taming the data beast for better Digital CX

    Taming the data beast for better Digital CX: one step at a time

    Data is key to unlocking digital exceptional customer experience yet enterprises face an unprecedented data sprawl which challenges them to find meaning in the mess. To avoid the common pitfalls around data management and presentation, enterprises must break down their silos and build enduring, scalable solutions that let businesses make sense of their information now…

  • The Sourcing Consideration

    The Sourcing Consideration

    Forget about outsourcing or insourcing – jump to co-sourcing! I was struck once again at the recent Noord Group CIO Dialogue in Dublin that the trend of insourcing featured significantly throughout the event. For me, discussions around that recurring theme are still missing a key ingredient: how to leverage niche expertise in strategic partners. The…

    Clare Dillon
  • Enterprise-open-source

    The Good, the Bad and the Ugly of Enterprise Open Source

    This time last month I was at NodeConfEU and was gutted that I had to leave early. But thankfully, all the sessions are available online for my (and your) viewing pleasure. I was looking back over them last week and came across this great discussion on Enterprises, Node.js and open source: the good, the bad…

    Clare Dillon
  • Methods for improving your decision making process

    Methods for improving your decision making process

    Master these straightforward steps and your decision making process will never be the same again

  • Top